Why us?

Key features of #JediDesk

All channels in one place

Chat on the site will allow you to receive requests from the widget on the site and make instant responses.

Viber and Telegram chat bots will allow you to communicate without leaving convenient messengers.

All channels in one place

Chat on the site will allow you to receive requests from the widget on the site and make instant responses.

Viber and Telegram chat bots will allow you to communicate without leaving convenient messengers.

Convenient interface for the manager

All requests on one screen. Add managers to the project and instantly process requests from your customers.

The following functionality will make the manager's work more effective:

  • Receive notifications of new requests
  • Use ready-made message templates
  • Send files and photos in a few clicks
  • Automatic responses relieve your manager
  • Create your own response templates
  • Tag users and create groups

Increase the volume of sales at the expense of the client base

Keep your customers' contacts in a single system. Through the chatbot functionality, save and tag users to create a more personalized newsletter.

When creating a newsletter, choose a group of users and create your unique promotional posts. Send a newsletter with an 85% chance of opening the message

Increase the volume of sales at the expense of the client base

Keep your customers' contacts in a single system. Through the chatbot functionality, save and tag users to create a more personalized newsletter.

When creating a newsletter, choose a group of users and create your unique promotional posts. Send a newsletter with an 85% chance of opening the message

Analytics

Reporting to help you plan and improve team productivity. Analyze your team's productivity on one screen, anywhere.

With JediAnalytics, you can easily track:

  • Peak support time
  • Team productivity indicators
  • Request volumes
  • Response time