Ready support system for your store in 30 minutes
JediDesk is a tool for effective sales and quick support responses


JediDesk is a tool for effective sales and quick support responses
Personal account for the manager. All communication channels in one place. Receive requests from the chat on the site and from Viber and Telegram messengers on one screen
Automate answers to 80% of customer requests. Create a knowledge base and the user can independently get answers to common questions. Add keywords and the chatbot will answer on its own
Forget the phrase 'forgot to answer'. Collect feedback from customers about the quality of service. Each operator has a personal account, so analytics about the speed of response and feedback on one screen
Personal account for the manager. All communication channels in one place. Receive requests from the chat on the site and from Viber and Telegram messengers on one screen
Automate answers to 80% of customer requests. Create a knowledge base and the user can independently get answers to common questions. Add keywords and the chatbot will answer on its own
Forget the phrase 'forgot to answer'. Collect feedback from customers about the quality of service. Each operator has a personal account, so analytics about the speed of response and feedback on one screen
With the help of JediDesk you can save a lot of time on customer support. The ready-made knowledge base can automate up to 70% of typical applications...
100% integration with your online store. Automatic order status check without an operator. More customer data for faster response and customer loyalty to your company.
Make the most of data for even greater automation. Receive and share customer data with JediDesk
Make the most of data for even greater automation. Receive and share customer data with JediDesk
Can your chatbots sell?
Do you have a version that can be hosted on my server?
Is it tracked when a user has left the chatbot?
Can my managers send a photo or video?
'Something' broke in my JediDesk. How quick is your support to respond?
How long do you keep your chat history?
Can’t find the answer you’re looking for? Please chat to our friendly team.
No restrictions on functionality
Without registration
Without binding the card
JediDesk is an omnichannel support system for automating work with clients through messengers and social networks. The only system that combines applications from Telegram, Viber messengers and chat on the site.
Given how complex and unpredictable the modern B2B sales process is, sales force automation has become a major trend in the industry.
Let's start by defining what sales automation software and support teams are.
Simply put, it's a powerful tool that gives sales and support professionals everything they need to increase sales and close more deals. It can be either complex software for automating sales, support and marketing, or a set of special tools for different categories. The most common tasks that support automation software can do include activities such as contact monitoring and prompt response to requests.
However, regardless of scale and feature set, all these tools will serve your purpose: allow you to manage and optimize your sales channel in the company, and also allow you to see your opportunities.
If you want to find the best web-based sales force automation software for your team, do your research first. You can do this manually or use custom lists to properly compare help desk automation software.
One of the best features of sales automation software and support systems is consistency, also often called sales engagement.
When it comes to building a scalable and effective sales strategy, many companies choose sales engagement software as a core part of their business process case.
These tools are also known as sales enablement software because they help companies speed up and scale their efforts by making it easier to connect with customers using multiple methods at once.
If you're looking for the best multi-channel sales software, you've come to the right place!
JediDesk is a sales acceleration tool that helps increase the efficiency and productivity of your team by offering a powerful sales communication platform to connect with your customers through multiple communication channels such as Telegram, Viber, site chat and social media.
JediDesk provides a comprehensive solution designed to help you improve sales efficiency and accelerate sales growth. With JediDesk, you can take advantage of multiple sales channels, optimizing your activities in each channel simultaneously with minimal effort.
Here are just a few things JediDesk's sales engagement and support platform can take care of:
With advanced automation capabilities, JediDesk allows you to optimize the entire sales process from A to Z and increase your productivity.
The service is easy to use. With an intuitive user interface, creating customized chatbot campaigns in Viber and Telegram messengers, targeting a specific audience, becomes an easy task. This allows you to quickly reach potential customers who may be interested in your product or service at scale. With JediDesk, you have the opportunity to see which communication channels have more activity, which allows you to analyze the effectiveness of the team.
JediDesk offers real-time reports to analyze work by such indicators as: operator working time, speed of response to requests and questions, statistics by contact channels, average rating of operator work.
Collect a subscriber base and create a newsletter based on your lead base.
It's an incredibly powerful tool that can help you monitor your business's social activity, respond quickly to leads, and convert leads into sales.