Ready support system for your store in 30 minutes

JediDesk is a tool for effective sales and quick support responses

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All channels of communication with customers on one screen

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Why JediDesk will be useful to you

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Personal account for the manager. All communication channels in one place. Receive requests from the chat on the site and from Viber and Telegram messengers on one screen

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Automate answers to 80% of customer requests. Create a knowledge base and the user can independently get answers to common questions. Add keywords and the chatbot will answer on its own

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Forget the phrase 'forgot to answer'. Collect feedback from customers about the quality of service. Each operator has a personal account, so analytics about the speed of response and feedback on one screen

Personal account for the manager. All communication channels in one place. Receive requests from the chat on the site and from Viber and Telegram messengers on one screen

benefit-group

Automate answers to 80% of customer requests. Create a knowledge base and the user can independently get answers to common questions. Add keywords and the chatbot will answer on its own

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Forget the phrase 'forgot to answer'. Collect feedback from customers about the quality of service. Each operator has a personal account, so analytics about the speed of response and feedback on one screen

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Module for e-commerce

100% integration with your online store. Automatic order status check without an operator. More customer data for faster response and customer loyalty to your company.

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API for full automation

Make the most of data for even greater automation. Receive and share customer data with JediDesk

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API for full automation

Make the most of data for even greater automation. Receive and share customer data with JediDesk

The most common questions of our customers

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    Can your chatbots sell?

    Support chatbots are a communication tool between your managers and the client. There are some automation elements, but no direct sales functionality at the moment.

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    Do you have a version that can be hosted on my server?

    Yes of course. Please email sales@jedidesk.com to discuss this.

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    Is it tracked when a user has left the chatbot?

    No, unfortunately, messengers do not transmit such data.

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    Can my managers send a photo or video?

    Yes of course. You can add any media file to the message, and if the client sends any information, you can read or view it.

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    'Something' broke in my JediDesk. How quick is your support to respond?

    At the moment, we process your requests during working hours: from 10:00 to 19:00. If the message is received after 17:00 then we can process it by 12:00 the next day.

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    How long do you keep your chat history?

    We save all history and store it in your account until you manually delete it or stop using the service.

Try JediDesk — free for 14 days

Ready-made software for automating sales via messengers

JediDesk is an omnichannel support system for automating work with clients through messengers and social networks. The only system that combines applications from Telegram, Viber messengers and chat on the site.

Given how complex and unpredictable the modern B2B sales process is, sales force automation has become a major trend in the industry.

Let's start by defining what sales automation software and support teams are.

Simply put, it's a powerful tool that gives sales and support professionals everything they need to increase sales and close more deals. It can be either complex software for automating sales, support and marketing, or a set of special tools for different categories. The most common tasks that support automation software can do include activities such as contact monitoring and prompt response to requests.

However, regardless of scale and feature set, all these tools will serve your purpose: allow you to manage and optimize your sales channel in the company, and also allow you to see your opportunities.

If you want to find the best web-based sales force automation software for your team, do your research first. You can do this manually or use custom lists to properly compare help desk automation software.

One of the best features of sales automation software and support systems is consistency, also often called sales engagement.

Choosing the best software for attracting sales

When it comes to building a scalable and effective sales strategy, many companies choose sales engagement software as a core part of their business process case.

These tools are also known as sales enablement software because they help companies speed up and scale their efforts by making it easier to connect with customers using multiple methods at once.

If you're looking for the best multi-channel sales software, you've come to the right place!

JediDesk is a sales acceleration tool that helps increase the efficiency and productivity of your team by offering a powerful sales communication platform to connect with your customers through multiple communication channels such as Telegram, Viber, site chat and social media.

JediDesk provides a comprehensive solution designed to help you improve sales efficiency and accelerate sales growth. With JediDesk, you can take advantage of multiple sales channels, optimizing your activities in each channel simultaneously with minimal effort.

Here are just a few things JediDesk's sales engagement and support platform can take care of:

  • Create, review and manage your lead lists;
  • Connect with customers at scale;
  • Build relationships with personalization and omnichannel campaigns;
  • Create Viber and Telegram chatbots;
  • Add operators;
  • Use automation tools;
  • Collect feedback;
  • Increase customer loyalty to your business.

Plan meetings with potential clients with JediDesk

With advanced automation capabilities, JediDesk allows you to optimize the entire sales process from A to Z and increase your productivity.

Regarding the main advantages that JediDesk provides, it is worth mentioning the following:

The service is easy to use. With an intuitive user interface, creating customized chatbot campaigns in Viber and Telegram messengers, targeting a specific audience, becomes an easy task. This allows you to quickly reach potential customers who may be interested in your product or service at scale. With JediDesk, you have the opportunity to see which communication channels have more activity, which allows you to analyze the effectiveness of the team.

JediDesk offers real-time reports to analyze work by such indicators as: operator working time, speed of response to requests and questions, statistics by contact channels, average rating of operator work.

Collect a subscriber base and create a newsletter based on your lead base.

It's an incredibly powerful tool that can help you monitor your business's social activity, respond quickly to leads, and convert leads into sales.